Privacy Policy

Great Central Railwayana Limited is committed to protecting your privacy and handling your personal information responsibly, securely and in accordance with applicable UK data protection legislation.

This Privacy Policy explains what information we collect, why we collect it, how it may be used and the rights you have in relation to your personal data.

Who We Are

Great Central Railwayana Limited is a specialist auctioneer and valuer of railwayana, transport-related memorabilia and collectables.

Great Central Railwayana Limited
14 School Street
Woodford Halse
Near Daventry
Northamptonshire
NN11 3RL

Our associated auction activities include Sheffield Railwayana and Paddington Ticket Auctions.

For enquiries regarding your personal information, please contact us here

Information We Collect

We may collect personal information when you register with us, participate in an auction, buy or sell an item, request a valuation, complete a form on our website, contact us or otherwise use our services.

The information we collect may include:

  • Your name

  • Postal address

  • Email address

  • Telephone number

  • Auction registration and bidding information

  • Details relating to items you are buying, selling or asking us to value

  • Transaction and payment information

  • Correspondence between you and Great Central Railwayana

  • Information submitted through forms on our website

  • Technical information associated with use of our website, which may include your IP address and the date and time a form is submitted

Where payment card details are provided directly to us, these are used only for the purpose of processing the relevant transaction and are not retained by us once the transaction has been completed.

Why We Use Your Information

We may use your personal information to:

  • Register you for our auctions and services

  • Administer bids, purchases and sales

  • Process payments and transactions

  • Communicate with you regarding auctions, lots and your account

  • Arrange collections, deliveries or other auction-related services

  • Respond to enquiries and valuation requests

  • Maintain appropriate business, financial and transaction records

  • Improve our website and services

  • Comply with our legal, regulatory and accounting obligations

Where you have given us permission, we may also use your contact details to keep you informed about forthcoming auctions, services, news and other information that we believe may be of interest to you.

You can change your communication preferences or withdraw your consent to marketing communications at any time by contacting us.

Our Legal Basis for Using Your Information

Depending on the circumstances, we may process your personal information because:

  • It is necessary to provide a service or fulfil a contract with you

  • We are required to do so to comply with a legal obligation

  • It is necessary for our legitimate business interests

  • You have given us your consent

Where we rely upon your consent, you may withdraw that consent at any time.

Who We Share Your Information With

Your personal information is primarily used by Great Central Railwayana Limited for the operation and administration of our business.

Where necessary to provide our services, information may also be processed by trusted service providers acting on our behalf, such as providers involved in website hosting, online auction services, payment processing, IT systems or other services necessary to operate our auctions and business.

We do not sell your personal information to third parties.

Where you choose to use an external service or platform, such as an online auction platform, that organisation may process your information in accordance with its own privacy policy.

Online Auctions

Our auctions may be made available through third-party online auction platforms.

If you register, bid or otherwise interact with an auction through a third-party platform, that provider may collect and process personal information about you independently of Great Central Railwayana Limited.

We recommend reviewing the privacy information provided by the relevant platform before registering or using its services.

Cookies

Our website may use cookies and similar technologies to help the website operate correctly, remember preferences and understand how visitors use the site.

Some cookies are essential for the operation of the website, while others may be used for analytics or other optional purposes.

Where required, you will be given the opportunity to manage your cookie preferences.

You can also control or delete cookies through your web browser settings. Disabling certain cookies may affect the way some parts of the website function.

Website Analytics

We may use website analytics services to understand how visitors find and use our website. This can include information such as the pages visited, how visitors arrived at the website and general information about website usage.

This information helps us understand how our website is being used and identify ways in which it can be improved.

Where analytics services use cookies or other non-essential tracking technologies, these will be subject to the appropriate cookie and consent requirements.

Links and Embedded Content

Our website may contain links to, or content provided by, third-party websites and services.

When you visit or interact with third-party content, those organisations may collect information about you and may use cookies or similar technologies in accordance with their own privacy policies.

Great Central Railwayana Limited is not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

How Long We Keep Your Information

We retain personal information only for as long as it is reasonably required for the purpose for which it was collected or where we are required to retain it for legal, regulatory, accounting or legitimate business purposes.

In particular:

  • Information required to provide a service will normally be retained for as long as necessary to provide that service.

  • Contact details used for marketing communications may be retained while you remain subscribed or until you withdraw your consent.

  • Records relating to transactions may be retained for up to six years following the relevant financial year, where necessary for accounting, taxation, dispute resolution or other legal purposes.

When personal information is no longer required, it will be securely deleted or otherwise disposed of as appropriate.

Keeping Your Information Secure

We take the security of personal information seriously and use appropriate organisational and technical measures designed to protect the information under our control against unauthorised access, loss, misuse, alteration or disclosure.

While we take reasonable precautions to protect your information, no method of transmitting or storing information can be guaranteed to be completely secure.

Your Data Protection Rights

Depending upon the circumstances, UK data protection law provides you with a number of rights concerning your personal information.

These may include the right to:

  • Request access to the personal information we hold about you

  • Ask us to correct inaccurate or incomplete information

  • Request deletion of your personal information in certain circumstances

  • Ask us to restrict the way we process your information

  • Object to certain uses of your personal information

  • Withdraw consent where processing is based upon consent

  • Request the transfer of certain information where applicable

We may need to verify your identity before responding to a request.

Automated Decision-Making

Great Central Railwayana Limited does not use your personal information to make decisions about you solely through automated decision-making or profiling.

Marketing Communications

If you have chosen to receive information from Great Central Railwayana Limited, we may contact you by email, telephone or post regarding forthcoming auctions, services and other relevant information.

You can unsubscribe or ask us to change your communication preferences at any time by contacting us using the details provided in this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, business practices or legal requirements.

The latest version of this policy will always be published on our website.

Contact Us

If you have any questions about this Privacy Policy, the information we hold about you or how your personal information is used, please contact us